VCC Live

Company Type:

Vendors

Country: Hungary

Overview:

Move your Contact Center to the Cloud with secure and assisted implementation. Talk to our experts now and get a personalized deployment plan.



With VCC Live, helpdesk and customer support teams can easily manage customer requests and handle tickets with efficiency. Your team can make and receive phone Calls, SMS, Emails and chat messages. Keep your abandoned call rate under 3% and increase your team’s talk-time to up to 49 min/hour. Predictive dialer calls a list of numbers automatically and predicts when human agents will be available for the next call. Meet our end-to-end solution that merges self-service with customer segmentation, contact center features, live payment offers, and full CRM integration to enhance PTP commitments recovery.

Partner Program Description:

Become a VCC Live Partner and create new opportunities!



VCC Live is looking for forward-thinking business partners to promote and sell VCC Live’s services. Be our Partner and enjoy exclusive benefits, insights, and opportunities to reach new customers! Let’s grow together!

Enjoy the benefits of joining our Partner Program



Utilize an all-in-one Contact Center Solution



Create additional revenue by finding new customers



Differentiate your business by offering high-level cloud technology services



Leverage our extensive and comprehensive sales tools and support



Receive knowledge, best practices and tips from an expert contact center provider with more than 15 years market experience



Enjoy an attractive commission-based structure

Find the Partner Program that’s right for you!



VCC Live offers two kind of partnerships allowing you to reach your full potential

Acquisition Partner



Increase your revenue and help your customers grow their business by introducing them to VCC Live’s products and services.

Reseller Partner



Want to include highly professional contact center solutions as part of your offer? Become our Reseller Partner and help us sell our products and services.

Why we want you as our next Partner



We know you have extensive knowledge of your market



We know you have a reputation for high quality



We know you are open to new market opportunities



You know that cloud technology is the future of contact center day-to-day operations

Why choose VCC Live?



100% Cloud Technology



All you need is an internet connection, computers, and headsets

10 years in the market



We have the experience you need to support your operations

Transparent Pricing



There are no hidden fees, pay as you go with monthly or annual contracts

Highly Scalable



We provide you with a new agent set in a few seconds

Data Security



GDPR compliant, ISO and PCI DSS certifications

We Support You



Dedicated Key Account Manager and 24/7 support team

Industries:

TelecommunicationsEnterpriseNetwork/HostingDistributionFinancial Services and InsuranceUtilitiesDigital MediaHospitality
Consumer WebHardwareSoftwareElectronicsHigh Tech & CommunicationsAdvertising/MarketingEntertainment/GamesLogistics and 3PL
E-CommerceMobileBankingEquipment Service and RentalPublic SectorCommunicationsSocial MediaOil & Gas

Market Specialization:

Small office - home office: SOHO (B2B)
Small & mid-sized businesses (B2B)
Enterprise (B2B)

Contact Details:

1123 Budapest, Nagyenyed u. 8-14-

+ 36 - 304073625

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