Techpearl Software Pvt Ltd

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Email Marketing Campaign Management Engagement Tools CRM Help Desk Feedback Management Gamification & Loyalty

Slingloft is a B2B/SaaS platform that offers omni-channel CRM, Loyalty management and Customer engagement. Cloud based platform to increase customer retention and brand value through cashback based loyalty program, referral campaign, NPS feedback and multi-channel engagement.Unlike traditional products, we provide end-to-end tailored solution with rich customer access (App/Web) and wide range of Engagement options. Tailor-made Loyalty management solution based on customer's buying pattern, analytics and business requirement.

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Live Chat Chatbot

CoRover, Conversational AI Platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (with Self-Onboarding support as well) to help enterprises generate revenue, save cost, improve customer experience and operational efficiency. Traction: 250 million+ unique active users. 4 million+ DAU. 800,000 concurrent users. 100+ Live Implementations. 20 Billion Interactions Contextually: Highest traction in India, 2.5x nearest competitor. CoRover’s top 3 competitive advantages are: Versatility: Multi-format - Video, Voice, Text Chatbot and Intelligent Virtual Assistant | Omni-channel - Web, App, WhatsApp, IVR, SMS, Social Media Bots, Live Chat | Multilingual - works with 12+ Indian/vernacular & 100+ foreign languages Tech Edge: Robust, Secure, Scalable Architecture (>800K concurrent users supported) Designed grounds up to be deployed on public/private clouds and on-premise. An award-winning AI, ML & NLP based chatbot platform! Turnarou ...

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Sales Process Management Sales Intelligence CRM ERP Track Management Workflow Management Chatbot

AppiVa Software Pvt Ltd is a Bangalore based startup with mission to solve critical business issues of Enterprises and enhancing productivity. We are building a sales management and team collaboration platform eztask.io for SME. ezTask.io is a cloud based sales automation and team collaboration platform available in native android app and web app. It will help you to carry your business solutions with you wherever you travel. Our realtime dashboard provides you a 360 view of all your existing customers and new leads with their related data.

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Document Management Engagement Tools Help Desk Business Process Management Cloud Storage Backup & Restore Chatbot

Products:

Cyber Security

Make it super easy for your customers to get help, buy products and receive service through personalized conversational experiences, across channels.Digital Conversations have fundamentally changed the way we communicate and interact today. Be it asking Alexa to play our favourite song or ordering pizza over Facebook Messenger or getting styled with real time advice over interactive conversational apps, the way we get things done has changed.This new behaviour is already driving a generational shift in how consumers connect with businesses today. They are expecting natural and personal conversations in every interaction with you, just the way they converse with their friends and family.Its why every business is undergoing a conversational makeover NOW.

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Email Marketing Campaign Management Marketing Automation Engagement Tools Analytics Software Business Intelligence

Founded in 2014, Plumb5 is an integrated data platform developed by Decisive Analytical Systems. It was built to solve marketing challenges permanently, by unifying customer data and facilitating seamless automation of business processes, to drive customer centric engagement automation.Our vision is rooted in the idea that tremendous business growth is possible only when the business is completely aligned with their customers. Bringing all the customer facing systems and personnel to a more common collaborative unified platform would solve 80% of the marketing challenges permanently.Plumb5 as an integrated platform allows businesses to bring all their customer data together spanning Website, Mobile, Email, Social, Commerce, CRM, Loyalty, Offline store and Call data. By creating a unified profile for each customer, marketers have access to every aspect of the customer in real-time and can create quick engagement campaigns enabling delightful customer experiencesAs every dol ...

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Social Media Marketing Surveys & Forms Engagement Tools Help Desk Live Chat Feedback Management Chatbot

OneDirect provides tools to large enterprises for improving customer experience. We have three product lines: Service Cloud - Software to manage omni channel communications with customers (Email, Phone, SMS, Twitter, Facebook, Instagram, LinkedIn, Google maps) Feedback Cloud - Software to collect omni channel feedback from customers (Email, SMS, QR code, Mobile, Social, Website, Whatsapp, iMessage etc) Message Cloud - Software to communication to users via different messaging channels (Website, Mobile, SMS, Whatsapp, iMessage, Messenger, Twitter DM)

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Surveys & Forms Sales Intelligence Engagement Tools CRM Live Chat Feedback Management Analytics Software

Fibotalk is a very powerful platform for SaaS companies to reduce user churn and increase product adoption in their users. Fibotalk brings together a potent mix of deep dive analytics and robust user engagement tools on one platform. Unlike other analytics platforms we focus on SaaS, as goals of user engagement are quite different from transaction driven platforms like e-commerce, E-wallets etc. Value proposition Take analytics based decision for product roadmap and feature development prioritisation Insights on right users based on profile, role, account etc. Nudge users to high value features and increase adoption Get instant Application breakdown alerts and impacted users list Predict probable churn Track critical events Deep-Dive into product usage Proactively engage users with In-App messaging and Live-ChatSalient Features Funnel and time series Analysis Customer journey Custom user Cohor ...

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Marketing Automation Engagement Tools CRM Help Desk Live Chat Feedback Management Chatbot

GoDesk is a SaaS based Guest Messaging Platform for Hotels and Resorts.We help Hotels and Resorts around the world "Ensure" they deliver the world class service experience they "Intend" to deliver. This is achieved by use of Chatbots and a transparent Guest communication platform that connects the Guests directly to the Hotel Management and HODs of the property. This results in service recovery of unhappy guests before thay step out of the property and end up expressing negative sentiments in social forums.The guests don't need to download any apps or have to go to any website, as the interaction happens directly on "WhatsApp". For the Hotel it is a complete cloud based platform with integration into any Hotel PMS leading to zero learning curve or change in behavior for the staff.A thoroughly market whetted product loved by top Star clienteles who have been very loyal.

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Campaign Management Ad Serving Event Management Engagement Tools Conferencing Unified Messaging Unified Communications

Pickcel is cloud based Digital Signage solution. Pickcel is very easy to use and packed with powerful features to drive any digital signage requirement. Supports hosts of signage media player like Android, Chromebox, Fire TV Stick, LG WebOS etc. Pickcel has developed Apps infrastructure to support contents like social media, news, web feeds, weather, live stream and many more. Pickcel can support both enterprise level signage for internal communication and signage for DOOH advertising.

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Engagement Tools Help Desk Live Chat Knowledge Management eLearning Healthcare

Faasthelp is a sales and customer support software powered by Artificial Intelligence. Our products chatbot, talkingbot and emailbot proactively solves the customers queries by answering to them very accurately within seconds whenever they visit your website or app. Our bots also help in sales of product or services and helpful in all industries like Healthcare,realestate,education,travel,e-commerce,automobile and so on.Businesses can have Faasthelp to make their work fast,easy and cost-effective.

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Campaign Management Engagement Tools CRM Help Desk Live Chat VOIP

Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys and consistently delivers exceptional customer experiences. It is a powerful and highly flexible IP-based customer contact system that lets you have a personalised interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.Designed on latest and robust technology, Ameyo call centre management software delivers solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation. With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo customer call center software enjoys a widespread range of customers on a global level with over 1500+ installations across more than twelve industry verticals including Banking, BPO, E-c ...